PRIVACY POLICY.
Effective Date: September 18, 2026
Never Alone Food Pantry ("we," "us," or "our") is committed to protecting the privacy and personal information of our donors, volunteers, visitors, and community members. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you fill out forms, make a donation, register for events, or subscribe to our communications:
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Contact Data: Name, email address, phone number, and physical mailing address.
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Donation & Financial Information: Billing details and transaction records required to process monetary contributions securely.
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Usage Data: Standard technical information collected automatically, such as IP addresses, browser types, and page visits via cookies to improve user experience.
2. How We Use Your Information
We use your information strictly to support the mission and operations of Never Alone Food Pantry, including to:
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Process donations, issue tax receipts, and acknowledge contributions.
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Respond to inquiries, support requests, or volunteer submissions sent through our website contact forms.
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Send periodic newsletters, updates, and event notifications (only if you have opted in).
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Improve website functionality and track overall site traffic trends.
3. Text Messaging & SMS Communications
If you provide your phone number and opt in to receive text communications from us:
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Usage: Phone numbers are used exclusively to send updates, service alerts, appointment reminders, or event notifications.
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Privacy: Your phone number and SMS opt-in data will never be sold, rented, shared, or disclosed to third parties for marketing or promotional purposes.
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Opt-Out: You may opt out of SMS communications at any time by replying STOP to any text message. For help, reply HELP or contact us directly. Message and data rates may apply.
4. Data Sharing & Third Parties
We maintain a strict policy against selling, renting, or trading your personal information to third parties. We only share information in the following limited circumstances:
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Service Providers: Trusted third-party vendors (e.g., payment processors, website hosting platforms) who assist in running our operations, subject to strict confidentiality agreements.
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Legal Requirements: When required by law, court order, or governmental regulations.
5. Data Security
We implement physical, electronic, and procedural safeguards designed to protect your personal information against unauthorized access, loss, or alteration. While no internet transmission is completely secure, we take reasonable measures to protect your data.
6. Your Choices & Rights
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Opt-Out of Emails: You can unsubscribe from our mailing list at any time by clicking the "Unsubscribe" link at the bottom of any email.
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Access & Updates: You may contact us to review, correct, or update the personal information we have on file for you.
7. Contact Us
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If you have questions about this Privacy Policy or wish to update your preferences, please contact us at:
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Never Alone Food Pantry
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291 Rope Mill Rd. Woodstock, GA 30188
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Phone: 470-302-4055
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Website: www.neveralone.org